In recent years, under the multiple effects of technology promotion, application traction and industrial integration, China's artificial intelligence industry has developed rapidly, which has injected strong momentum into the high-quality development of China's economy. Experts believe that with the acceleration of the "smart +" era, China is moving towards the world's artificial intelligence industry leader, but still need to pay attention to the gap between the underlying core technology and advanced countries, and the information security risks of the "Internet of Everything" increase. Issues such as insufficient training of relevant talents, and promote the overall healthy development of the artificial intelligence industry.
Enterprises have embraced "smart +"
"At the end of this year, you received a call, it sounds very good service, not necessarily people, it may be that artificial intelligence calls through the outside call, completely thinking mode and sound like human beings, people can't tell. Artificial intelligence is still a real person.†At the recent 2nd World Intelligence Conference, Liu Qiangdong, chairman and executive officer of Jingdong Group’s board of directors, said.
Liu Qiangdong introduced that Jingdong has been developing artificial intelligence customer service for 6 years, and more than 50% of the services are provided by the robots behind it to help customers. Especially when customers use online communication tools, 90% use artificial intelligence technology. “The second generation of artificial customer service has been able to accurately perceive people's emotions, customers are happy and unhappy, and perception is very accurate.â€
In addition, JD.com also applies artificial intelligence to various fields. Liu Qiangdong introduced that 57% of Jingdong’s product orders from procurement to inter-bank transfer and sales are all handled by artificial intelligence, and no one manages at all. “The goal at the end of this year is to achieve 94%-95% of SKUs (inventory units), all of which implement artificial intelligence for procurement, pricing, transfer between warehouses, and replenishment management.â€
Liu Qiangdong introduced that Jingdong Finance has used artificial intelligence since its inception, which has greatly improved the efficiency of customer review and lending. “Last year we released nearly 1 trillion loans, and all users who come to the loan can receive cash within 1 minute by clicking a button.â€
Jingdong is just a microcosm of "smart +" that Chinese companies have "touched the smart" and "transformed intelligence".
"Today's speech synthesis can imitate anyone's voice." Liu Qingfeng, chairman of the board of directors of Science and Technology, said that the artificial intelligence translation of the University of Science and Technology has reached the sixth level of oral English. It is expected that by the end of 2019, it can reach the professional level eight. The latest version of Xunfei Translator 2.0 can support Chinese and 33 languages, and many dialects can be translated into foreign languages.
“Our financial services have an accounting robot. By collecting and transmitting various original accounting data, the robot service can automatically identify and intelligently make orders, realize automatic accounting, form reports, and calculate tax return data.†Chairman of UF Network CEO Wang Wenjing introduced that UFIDA relies on artificial intelligence technology to “enable†enterprises in three aspects: business and operation process automation, knowledge work intelligence, and data intelligence. Some customers' work efficiency is improved by 10% to 20%.
At the same time, some companies are actively using artificial intelligence to recommend content for content creation. Ma Weiying, vice president of Beijing Byte Beat Technology Co., Ltd., said that with the help of mobile Internet and smart phones, today's headlines can provide users with the information they need at any time. They can accurately locate, accurately push and accurately recommend, so that users can get what they want at any time. Information.
Ma Weiying introduced that today's headlines have tried machine writing in vertical fields such as sports, finance, real estate and commodities. "We use the vast amount of data on the platform to train machines to automatically write. At present, the proportion of such content is relatively low, but I believe that in the next few years, the content generated by such machine creation will continue to increase." Ma Weiying said.
In addition, the artificial intelligence industry is deeply integrated with the manufacturing industry, and “smart + manufacturing†has become an important development trend.
“TCL has already cooperated with leading companies in artificial intelligence such as Google, Baidu, Xunfei, Tencent and Shangtang to develop an open platform capable of dispatching multiple artificial intelligence technologies and launch a series of artificial intelligence TVs equipped with intelligent speech recognition AI. Intelligent AV products provide users with a variety of intelligent service experiences.†Li Dongsheng, Chairman and CEO of TCL Group, said that in the first quarter of this year, TCL Smart TV continued to maintain strong momentum in overseas markets, with sales increasing by 51% year-on-year.
For example, Li Dongsheng said, “For example, Huaxing Optoelectronics is the industry with the highest level of intelligent production of TCL. At present, it has realized the dataization, automation and certain intelligence of the whole process of manufacturing, management and decision-making. Through the realization of intelligent manufacturing, Huaxing has comprehensively improved. Production and operation efficiency, reducing costs by 25%, product development cycle by 30%, and production efficiency by 25%."
Industry moves towards agglomeration
Chen Xiongxiong, deputy director of the Ministry of Industry and Information Technology, said that by the end of 2017, there were more than 2,000 artificial intelligence related enterprises in China, and the artificial intelligence core industry exceeded 18 billion yuan, and the related industry scale reached 220 billion yuan. The artificial intelligence industry has experienced explosive growth in the three major urban agglomerations of the Yangtze River Delta, the Pearl River Delta, and the Beijing-Tianjin-Hebei region, initially forming a development trend of industrial agglomeration.
Rich application scenarios and artificial intelligence technologies are forming a “virtuous circle†that promotes each other. Wan Gang, chairman of the China Association for Science and Technology, believes that China's new generation of artificial intelligence has entered the forefront of the world in image recognition, speech translation, and behavior analysis; new products in the fields of intelligent robots, unmanned stores, machine translation, shared cars, and autopilot. The world is eye-catching; its applications in urban planning, intelligent transportation, social governance, health and wellness, agricultural technology and national security are unique.
Wang Hongyan, chairman of Aibo Rui Group, believes that artificial intelligence and lean management are now empowering manufacturing. The best applications in the field of Internet of Things and automation are all digital and intelligent extension applications based on the lean value of the entire value chain.
Chen Chongjun, vice president of Cloud BU, Huawei Technologies Co., Ltd. believes that the innovation of artificial intelligence in China is mainly focused on application innovation. The core of application innovation is to help enterprises deal with massive data, and to solve practical problems and produce practical results through training and optimization of industry experts. The widespread use of artificial intelligence in enterprises can help enterprises manage the problem of repetitive labor automation, reduce management costs, and intelligently identify and intelligently determine uncertainties and ambiguities in the business process.
Chen Shaoxiong believes that artificial intelligence, as one of the core new driving forces for the new round of industrial transformation, has become a key support for the high-quality development of product manufacturing.
Xu Nanping, an academician of the Chinese Academy of Engineering, believes that the new generation of artificial intelligence technology will continue to break through and be widely applied, not only will create new intelligent demands, new industries, new formats, new applications, but also comprehensively transform all aspects of economic activities. China provides support for building a modern economic system and achieving high-quality development.
Development shortcomings need to be resolved
At the same time, many people in the industry believe that while seeing the rapid progress of China's artificial intelligence industry, the problems that have already been exposed in China's artificial intelligence industry also need to be concerned. It is necessary to solve the problem of "strong application, weak foundation", "strong function, weak protection", etc. problem.
According to the report “The Development of Intelligent Industry Driven by a New Generation of Artificial Intelligence Technology†released at the 2nd World Intelligence Conference, as of June 2017, China has obtained a total of 15,700 patents in the field of artificial intelligence, ranking second in the world. The report also shows that 77.7% of China's smart enterprises are distributed in the application layer, and the proportion of the base layer and technology layer enterprises is relatively low.
First of all, artificial intelligence technology is still in its infancy, and high-end talent training is still at a disadvantage. Chen Chongjun believes that human intelligence includes identification, understanding, reasoning and judgment. Artificial intelligence currently only has human capabilities in certain identification fields, and is suitable for specific specific scenes, especially speech recognition, image recognition, and translation. Compared to people, it is indeed in its infancy and can only be used in environments where the environment is known, targeted, and predictable.
Li Jie, a professor at the University of Cincinnati in the United States, said that at present, there is a shortage of artificial intelligence talents around the world. The United States conservatively estimates that there are no 200,000 related talents, and China’s gap is 1 million. Since the time required for qualified AI talent training is higher than that of general IT talent, the gap is difficult to be effectively filled in the short term. Ma Yun, chairman of Alibaba's board of directors, also said that in the era of artificial intelligence, professional talents are lacking in China and the world, and the way of training talents in China needs to be changed.
Secondly, the underlying technological innovations are likely to be "squatting behind", and "the lack of core and less soul" is easily "card neck".
Xu Nanping believes that the basic research of artificial intelligence in China is still relatively weak, and there is a big gap between basic theory, core algorithms and major products and integration of high-end chips for key equipment, technical materials, components and components.
Wang Wenjing believes that in recent years, China's artificial intelligence industry has developed rapidly at the application level. Although there are certain gaps between the number of enterprises and the overall scale of the industry and the most developed countries, the more important gap is at the bottom of the theoretical and technical aspects.
The "White Paper on the Development of a New Generation of Artificial Intelligence (2017)" believes that foreign companies are beginning to deploy the entire industry chain with leading technological advantages. At present, most of the core technologies of the basic layer industry are still in the hands of foreign companies, which has brought unfavorable barriers to the independent research and development of Chinese enterprises. At present, domestic enterprises and scientific research institutions have further strengthened the research and development of basic layer technologies such as sensors, underlying chips and algorithms. A group of domestic start-ups represented by Cambrian, Shenjian Technology and Yunzhisheng are in smart chips and algorithms. The model has promoted relevant research and development work and has achieved certain technical accumulation.
In the process of the development of artificial intelligence chips from non-customization to customization, China still has the risk of being “behindâ€. The president of Shuguang Information Industry Co., Ltd. said that China seems to be not behind in some artificial intelligence algorithms. But the basis of artificial intelligence technology is an advanced future-oriented computing system. For the future, the development foundation, hardware, chip and its programming environment of China's artificial intelligence technology may reappear in the situation that it needs more dependence on international enterprises.
Ni Guangnan, an academician of the Chinese Academy of Engineering, believes that core technology is our biggest "life gate." In the short term, some hardware software can be bought from the market, but this may be "card necked". After a large number of smart devices come out, security must be emphasized.
Zhao Weiguo, chairman and CEO of Ziguang Group Co., Ltd. said that even in the smart world, the industry is fragile. "China wants to build a strong industrial base in the field of basic science and technology."
Third, “everything can be interconnected†brings cyber security risks.
"Intelligent manufacturing has become a key target for hackers." Zhou Hongyi, chairman and CEO of 360 Group, said that more than 150 countries were affected by the wannacry ransomware incident in May last year. China's large number of enterprises recruited, accounting for 17.3% of the total number of attacks in the country
Zhou Hongyi believes that in the future, artificial intelligence will be used in many unattended systems, such as unattended cars, high-speed rails, and drones. These unattended systems are at risk of security breaches, and once they are hijacked by the network, they pose serious security problems. In addition, sensors, training data, and open source software that artificial intelligence relies on may have security risks and are worthy of caution.
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